Go ahead and send us an e-mail at support@flash-fx.com.au, or send us a message via Live chat.

Once we have been able to verify your identity as well as your account history, we will send you a password reset link. 

In order to establish your identity and verify the right person gets access to your account, we will need:

  • Your full name

  • Your date of birth

  • Your mobile number

  • Your residential address, and last and most importantly

  • Your last account movements (date of last deposit, transfer and amount)

We apologise for the inconvenience however you would agree that your account security should have the highest security priority.

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