Go ahead and send us an e-mail at firstname.lastname@example.org, or send us a message via Live chat.
Once we have been able to verify your identity as well as your account history, we will send you a password reset link.
In order to establish your identity and verify the right person gets access to your account, we will need:
- Your full name
- Your date of birth
- Your mobile number
- Your residential address, and last and most importantly
- Your last account movements (date of last deposit, transfer and amount)
We apologise for the inconvenience however you would agree that your account security should have the highest security priority.