Go ahead and send us an e-mail at support@flash-fx.com.au, or send us a message via Live chat.

Once we have been able to verify your identity as well as your account history, we will instruct you on how to reset your password.

In order to expedite the process, please provide:

  • your full name
  • date of birth
  • mobile number
  • have you enabled Authy two-factor authentication
  • last account activity (i.e. deposit, transfer) date

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